Doesn't support Firefox8 and chrome for flex testing. : Bug Reports

[alex]

Hi,
I updated my Ranorex to newest release 3.2 and try to testing Flex applications on Firefox 8 and Chrome(16.0.912.63 m).
But It doesn't go into effect. I use Preloader to load automation lib, follow the 'Adobe Flash/Flex' wizard in User Guide.
Firefox 7 works but Spy can't track objects mouse pointed. The object Spy tracked is always the Dom object.

Log file is attached.

[Support Team]

Hi,

to make the Flash/Flex preloader instrumentation work within Google Chrome, you have to disable the internal Flash player enabled by default as described in the Google Chrome paragraph of following chapter of our user guide:
Ranorex Instrumentation Wizard -> Flash/Flex

Do you get any Technology Limitation pop up when trying to automate?

Kind regards,
Tobias
Ranorex Support Team

[alex]

Yes. I have followed the instructions in User Guide for Chrome to disable flashplayer plugin within Chrome, but doesn't work yet.
When using Firefox 8, I can got a Technology Limitation pop up, but it is to enable Firefox plugin, not for Flex.

[Support Team]

Hi,

I have followed the instructions in User Guide for Chrome to disable flashplayer plugin within Chrome, but doesn't work yet.

Does the Google Chrome instrumentation work and only Flash/Flex instrumentation doesn't work or do both instrumentation not work correctly?

I can got a Technology Limitation pop up, but it is to enable Firefox plugin, not for Flex.

the I would recommend to instrument Firefox correctly to get rid of this Technology Instrumentation.

Regards,
Tobias
Ranorex Support Team

[alex]

Hi,

I have followed the instructions in User Guide for Chrome to disable flashplayer plugin within Chrome, but doesn't work yet.

Does the Google Chrome instrumentation work and only Flash/Flex instrumentation doesn't work or do both instrumentation not work correctly?

I can got a Technology Limitation pop up, but it is to enable Firefox plugin, not for Flex.

the I would recommend to instrument Firefox correctly to get rid of this Technology Instrumentation.

Regards,
Tobias
Ranorex Support Team

I have configured Firefox using instrumentation wizard, but the wizard prompt pops up once and again.

[alex]

Hi,

I have followed the instructions in User Guide for Chrome to disable flashplayer plugin within Chrome, but doesn't work yet.

Does the Google Chrome instrumentation work and only Flash/Flex instrumentation doesn't work or do both instrumentation not work correctly?

Hi, only Flash/Flex instrumentation doesn't work.
Sometimes it works, I will track this Chrome issue.

Firefox also works now.

[Support Team]

Hi,

have you disabled the right (internal) Flash player and enabled the Debug Flash Player as described in following chapter of our user guide (sub-heading Google Chrome):
Instrumentation Wizard -> Flash/Flex

Regards,
Tobias
Ranorex Support Team

[alex]

Hi,

have you disabled the right (internal) Flash player and enabled the Debug Flash Player as described in following chapter of our user guide (sub-heading Google Chrome):
Instrumentation Wizard -> Flash/Flex

Regards,
Tobias
Ranorex Support Team

Hi, I have disabled right flash player and install flash debug player. Please help to check.
sometimes it works, but most of the time it doesn't work.

[Support Team]

Hi,

that's strange, because the instrumentation should either work or not and not sometimes work and sometimes not.
So that is not really comprehensible for us.
Maybe there are any circumstances which might affect your instrumentation?

Regards,
Tobias
Ranorex Support Team

[alex]

Hi,

that's strange, because the instrumentation should either work or not and not sometimes work and sometimes not.
So that is not really comprehensible for us.
Maybe there are any circumstances which might affect your instrumentation?

Regards,
Tobias
Ranorex Support Team

I have used a clean machine and configure Ranorex for Chrome(using Preloader to load Flex automation lib), but it still doesn't work.

[Support Team]

Hi,

and the flex instrumentation works for other browsers (IE, FF)?

Regards,
Tobias
Ranorex Support Team

[alex]

Yes. It works on IE and FF.

Regards,
Alex

[Support Team]

Hi,

Yes. It works on IE and FF.

maybe you have to change some security/privacy settings within Google Chrome to get things work.

Regards,
Tobias
Ranorex Support Team

[alex]

Can you give some clues on what settings should be changed to get Chrome work?
I have checked Chrome settings and can't find them.

Can't you reproduce this issue there?

Thanks.

[Support Team]

Hi,

- Please open the instrumentation wizard - do the instrumentation for chrome.
- Open and close chrome
- open the instrumentation wizard again, do the instrumentation for flash/flex
- open chrome, disable the internal flash player (as you have done in your screenshot and it is also described at the end of the wizard)
- reopen chrome
- try once again.

Also check the page of Ranorex Instrumentation wizard for Flash/Flex.

Regards,
Martin
Ranorex Support Team