Issue with Click() in RDP session : Bug Reports

[liortal]

Hello,

I created a few simple tests that automate a web application.

When running my test locally, everything runs OK. When running it from an RDP session on some other machine, it seems that clicking Click() attempts to move to the corresponding control (button, link, etc), but it seems to be off a little bit, and so it misses the control and doesn't succeed in pressing it.

I have tried running RDP in full screen, to no success.
What else can i attempt? This is really a big limitation for us, as it limits us to use the tests on local desktops,
while most of our infrastructure is VMs accessed via RDP.

*Tried with VNC as well now, still failing. When calling Click() on some element, the mouse cursor will move close to the element's top-left corner, but will miss it.

[Support Team]

Hi,

Did you check the zoom level of the browser on this machine? Could it be that the zoom level is not set 100%? Because if you set the zoom level to for example 105%, Ranorex has an offset with the rectangle recognition.
So please check the zoom level on this machine.

Regards,
Peter
Ranorex Team

[liortal]

You're right -- thanks !

[nehas]

Hi - I'm facing the same issue and zoom level of the browser also set to 100% but still the mouse click not working for me.

Thanks
Neha

[Support Team]

Hi,

Hi - I'm facing the same issue and zoom level of the browser also set to 100% but still the mouse click not working for me.

Would it be possible to explain the "not working" in detail?
Is Ranorex able to find the element? Is Ranorex able to highlight the element? Did you try this on another machine?

Thank you in advance.

Regards,
Peter
Ranorex Team