Memory Leak of Version 2.3.1 : Automation Tools

[KeySam]

I still have the version 2.3.1 and run into a memory leak, i saw you fixed it in later versions. Is there any workaround for that memory leak(when automating Winforms) applications since i dont have a floating license i cant update

[Support Team]

Hi,

i dont have a floating license i cant update

You don't need a floating license to update your Ranorex 2.3.1 Version to Ranorex 2.3.4. Just download the latest version and install it. Please take a look to following link http://en.wikipedia.org/wiki/Floating_license
There is explained in detail what "floating license" means.

Regards,
Peter
Ranorex Team

[KeySam]

Thanks alot, it works now, but i wonder i wanted to install another version before and it sayed i cant lincense it since i dont have a floating lincense how could that have happened?

[Support Team]

Hi,

Sorry but I've never seen that message. Could you post a screenshot of the error message if it comes up again?

Thanks in advance.

Regards,
Peter
Ranorex Team

[KeySam]

Hi i run into the same problem once again. But theres no floating license error(i guess i just assumed that part, my bad sry). But maybe you can help me out.

Here are the links to the screenshots i made:

http://img835.imageshack.us/gal.php?g=ranorex2.jpg

Hope you guys can help me once again.

[Support Team]

Hi,

You get this error message if you try to update to an higher version without subscription. For example, if you bought Ranorex 2.2.x without subscription and try to update to 2.3.x you will get this message. Would it be possible to send us your license key to support@ranorex.com . Then we can verify if you have a subscription for your license.

Regards,
Peter
Ranorex Team

[KeySam]

Hmm found the problem i didnt install on the Version 2.3.4 i still dont get why my version 2.3 doesnt work though.

MfG Nikolas Crisci

[Support Team]

Hi,

i still dont get why my version 2.3 doesnt work though.

Please could you explain this in more detail?

• Is it not possible to update the Version 2.3 to a newer bug-fix version?
• Or you trying to update from 2.2.x to 2.3.x?

Thanks in advance.

Regards,
Peter
Ranorex Team

[KeySam]

i Couldnt Update from Version 2.2.x to 2.3(there stands nothing else there), but it works if i Update from Version 2.2.x to Version 2.3.4

[Support Team]

Hi,

I've tried this issue. First I installed Ranorex 2.2.2 and then updated to Ranorex 2.3.0. I don't get the screenshot you reported. Only get this screenshot if no subscription is available. Maybe you used a machine/license without subscription and therefore you get this error message.

Regards,
Peter
Ranorex Team