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Not able to connect to license server

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Not able to connect to license server

Postby Saha » Wed Jun 15, 2011 10:23 pm

Hi,
We have license server in one machine and we are trying to use one VM (VMware) to run our scripts. When I tried to use 'rarorex licensing tool , it is not able to detect the license server.

Any idea what I am missing here?

Thanks,
Saha
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Re: Not able to connect to license server

Postby Ciege » Thu Jun 16, 2011 1:36 am

Um, obvious questions first...
Can you ping the license server from the VM machine by IP and machine name?
If this or any response has helped you, please reply to the thread stating that it worked so other people with a similar issue will know how you fixed your issue!

Ciege...
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Re: Not able to connect to license server

Postby Support Team » Thu Jun 16, 2011 10:20 am

And did you make sure that port 7266 is not blocked by the firewall on the machine running the Ranorex license server? Port 7266 must be opened for both TCP and UDP as explained in the Ranorex User Guide:
http://www.ranorex.com/support/user-gui ... nsing.html

Regards,
Alex
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Re: Not able to connect to license server

Postby Saha » Thu Jun 16, 2011 4:21 pm

I am not sure what was going on yesterday with the server. Today after restarting license server, I was able to connect from the VM without any issue.
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