When an instance of Ranorex Agent is running, it takes up a RunTime license. If you open up Ranorex Studio on that machine, it releases the RunTime license and uses a Premium license. After you close Ranorex Studio, the Remote Agent does not release the Premium license and switch back to a RunTime license. The Premium license is only release after closing down the agent.
Remote Clients
Window 7 64-bit
Ranorex Agent installed
Ranorex Studio 6.0.0
Licenses:
2 Floating Premium
2 Floating RunTime
Ranorex 6 - Ranorex Agent doesn't release Premium License
- Support Team
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Re: Ranorex 6 - Ranorex Agent doesn't release Premium License
Hi tvu,
Thank you for reporting this issue. I already added it to our internal bug-tracking system.
Currently, we do not know if and when this issue will be fixed. This depends on various factors. Nevertheless, all reported bugs and feature requests are documented in the release notes, with every new version release of Ranorex.
Thank you for your understanding.
Sincerely,
Johannes
Thank you for reporting this issue. I already added it to our internal bug-tracking system.
Currently, we do not know if and when this issue will be fixed. This depends on various factors. Nevertheless, all reported bugs and feature requests are documented in the release notes, with every new version release of Ranorex.
Thank you for your understanding.
Sincerely,
Johannes
Re: Ranorex 6 - Ranorex Agent doesn't release Premium License
Hello,
a quick reminder that this is still an issue with
Ranorex Studio 7.1.0
Ranorex Agent 2.0.7
Is it really a far-fetched idea to use Ranorex Studio on the machine that also runs the Ranorex agent?
Best wishes
Uli
a quick reminder that this is still an issue with
Ranorex Studio 7.1.0
Ranorex Agent 2.0.7
Is it really a far-fetched idea to use Ranorex Studio on the machine that also runs the Ranorex agent?
Best wishes
Uli
- Support Team
- Site Admin
- Posts: 12145
- Joined: Fri Jul 07, 2006 4:30 pm
- Location: Houston, Texas, USA
- Contact:
Re: Ranorex 6 - Ranorex Agent doesn't release Premium License
Hello Uli,
We are aware that this issue is still present. Unfortunately, we don't have any detailed information about when this functionality will be changed. As soon as the issue will be fixed, you can find this information in the release notes.
Thank you for your understanding.
Sincerely,
Johannes
We are aware that this issue is still present. Unfortunately, we don't have any detailed information about when this functionality will be changed. As soon as the issue will be fixed, you can find this information in the release notes.
Thank you for your understanding.
Sincerely,
Johannes
-
- Posts: 7
- Joined: Thu Apr 24, 2014 3:54 pm
Re: Ranorex 6 - Ranorex Agent doesn't release Premium License
Hello,
a quick reminder that this is still an issue with
Ranorex Studio 8.0.0
Ranorex Agent 3.0.3
Since the floating license of the agent isn't released, this is a blocker for our team to deploy it to the entire test infrastructure
The whole purpose of a floating license is nullified with an agent that requires a license even if not in use.
Regards W.
a quick reminder that this is still an issue with
Ranorex Studio 8.0.0
Ranorex Agent 3.0.3
Since the floating license of the agent isn't released, this is a blocker for our team to deploy it to the entire test infrastructure
The whole purpose of a floating license is nullified with an agent that requires a license even if not in use.
Regards W.
- Support Team
- Site Admin
- Posts: 12145
- Joined: Fri Jul 07, 2006 4:30 pm
- Location: Houston, Texas, USA
- Contact:
Re: Ranorex 6 - Ranorex Agent doesn't release Premium License
Hello Wiktor,
Unfortunately, we are still unable to say when this issue will be resolved. Ranorex Agent was not designed in order to run on the same computer that has Ranorex Studio installed. I would suggest that you contact us directly via our support form. We could then further discuss this issue and see if there is a possible workaround for you.
I am very sorry, but currently I don't have more information on this issue.
Thank you for your understanding.
Sincerely,
Tomaž
Unfortunately, we are still unable to say when this issue will be resolved. Ranorex Agent was not designed in order to run on the same computer that has Ranorex Studio installed. I would suggest that you contact us directly via our support form. We could then further discuss this issue and see if there is a possible workaround for you.
I am very sorry, but currently I don't have more information on this issue.
Thank you for your understanding.
Sincerely,
Tomaž