Ranorex Firefox plug-in error : Bug Reports

[smilinglyqing]

Hello,

I doing some UI automation for FireFox using Ranorex. however, I got a annoying problem which is about Ranorex FF plugin. Everytime I start Firefox, there is an error window pops up which complains that :
Ranorex Error:TypeError: Components.classes[cid] is undefined

when I close firefox, there another error windows pops up complains that: TypeError: rxAutomation3 is undefined

I am using Firefox 7 and Ranorex 3.1. I have attached the screen shot.
Any idea I can resolve this issue?


thanks
Lisa Li

[slavikf]

As said in another thread:

With 3.1.1 we will support Firefox 7 too. This release should be available in two weeks or so.

[h2oman]

I am using Firefox 6 and getting the same errors - Ranorex Error:TypeError: Components.classes[cid] is undefined and TypeError: rxAutomation3 is undefined whenever a tabpage or the browser is opened or closed.

h2oman

[Support Team]

Hi,

Which version of Ranorex do you use? If you use Ranorex 3.0.x, this is okay. Firefox 4,5,6 support was added with 3.1.

Regards,
Peter
Ranorex Team