RanorexSpy 2.0 doesnt recognise the object in outlook 2007 : Automation API

[aishwarya]

Hi,

I am trying on automating the product which comes as a oultook plugin using Ranorex 2.0.

The plugin has a button when clicked on it will open a window. The window contains a object called "Add Email" which when clicked which create a new item in the list box to enter the email address.
The object is identified as /dom/body/div/div[@id='IDC_BOTH_LISTS_L']/div[@id='IDC_AL_TOOLBAR']/*/*/tr[2]/td[@id='IDC_ADD_EMAIL_AL'] by the Ranorex Spy.

My problem is: The object is identified when the plugin is used in outlook 2003 but not in outlook 2007. The RanorexSpy doesnt even recognise the object in outlook 2007

Can you help me in solving this problem?

Thanks,
Aishwarya

[Support Team]

Hi,

It's very difficult to analyze your problem. We'll release a new version (V2.0.2) next week which includes some bug fixes especially for HTML object recognition. Maybe this new version will fix your issue.

You can also provide us with more information by sending us a Ranorex Snapshot file(s) of your MS Outlook instance(s) to support@ranorex.com. Find more details about how to generate a Ranorex Snapshot file here:

http://www.ranorex.com/support/user-guide-20/analyzing-applications-with-ranorex-spy.html#c2072

kind regards,

Christoph,
Ranorex Support Team[/url]