Unable to register v1.4. The "Register" button is disabled. : General Questions

[aldo.longhi]

My steps:
1) Execute "C:\Program Files\Ranorex 1.4\Bin\RanorexRegister.exe"
2) Set "Product:" to "Ranorex V1.4 Pro"
3) Fill in the "License Name:" and "License Key:" fields
The "Register" button remains disabled.

Am I doing something wrong?

I have a "site" license (I don't remember the exact term).

Ranorex version:
- 1.4.0.7

Operating system:
- Windows XP (SP3)
- Windowx 7 (No SP)
Both behave the same.

Thank you!

[Support Team]

Hi!

Please check if the license key has 23 signs (incl. hyphen), also take care that there are no spaces at the end of the license key. If this will not work, please send us your key to support@ranorex.com.

Thanks

Regards,
Peter
Ranorex Support Team