4.0.2 Incomplete installation

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emgokcan
Posts: 2
Joined: Wed Feb 27, 2013 4:40 pm

4.0.2 Incomplete installation

Post by emgokcan » Thu Feb 28, 2013 7:08 pm

After 70 percent of installitation, it seems like complete and finish but when I try to open Ranorex, says this error..


An unhandled exception has occured in Ranorex Studio. This is unexpected and we'd ask you to help us improve Ranorex Studio by reporting this error to the Ranorex Studio team.
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Ranorex Studio Version : 4.0.2.21666
.NET Version : 4.0.30319.296
OS Version : Microsoft Windows NT 6.1.7601 Service Pack 1
Current culture : Turkish (Turkey) (tr-TR)
Running under WOW6432, processor architecture: AMD64
Working Set Memory : 52584kb
GC Heap Memory : 2476kb

Unhandled exception terminated RanorexStudio
Exception thrown:
Ranorex.Core.RanorexCoreException: Failed to load default plugins. Please reinstall Ranorex. ---> Ranorex.Core.RanorexCoreException: Failed to load plugins from assembly 'Ranorex.Plugin.Mobile, Version=4.0.2.21666, Culture=neutral, PublicKeyToken=b798506b574ebc9a'. ---> Ranorex.Core.RanorexCoreException: Failed to initialize plugin 'mobile'. ---> Ranorex.RanorexException: No adapter mapping defined for capability 'IosElement [ioselement]'.
at Ranorex.Core.FlavorPlugin.Initialize()
at Ranorex.Plugin.Mobile.MobilePlugin.Initialize()
at Ranorex.Core.PluginManager.Load(Plugin plugin)
--- End of inner exception stack trace ---
at Ranorex.Core.PluginManager.Load(Plugin plugin)
at Ranorex.Core.PluginManager.LoadPluginsWithDependencies(IList`1 pluginsToLoad)
at Ranorex.Core.PluginManager.LoadPluginsFromAssembly(Assembly assembly)
--- End of inner exception stack trace ---
at Ranorex.Core.PluginManager.LoadPluginsFromAssembly(Assembly assembly)
at Ranorex.Core.PluginManager.LoadDefaultPlugins(Boolean nonBlocking)
--- End of inner exception stack trace ---
at Ranorex.Core.PluginManager.LoadDefaultPlugins(Boolean nonBlocking)
at Ranorex.Core.PluginManager.LoadDefaultPluginsSuppressible(Boolean nonBlocking)
at Ranorex.Core.ElementEngine.get_Instance()
at ICSharpCode.SharpDevelop.SplashScreenForm..ctor()
at ICSharpCode.SharpDevelop.SplashScreenForm.ShowSplashScreen()
at ICSharpCode.SharpDevelop.SharpDevelopMain.Run(String[] args)
at ICSharpCode.SharpDevelop.SharpDevelopMain.Main(String[] args)

---- Recent log messages:
Failed to append recent log messages.
System.InvalidOperationException: Sequence contains no elements
at System.Linq.Enumerable.Single[TSource](IEnumerable`1 source)
at ICSharpCode.SharpDevelop.Sda.LogMessageRecorder.AppendRecentLogMessages(StringBuilder sb, ILog log)
at ICSharpCode.SharpDevelop.Sda.ExceptionBox.getClipboardString()

---- Post-error application state information:

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Re: 4.0.2 Incomplete installation

Post by Support Team » Fri Mar 01, 2013 9:57 am

emgokcan wrote:After 70 percent of installitation, it seems like complete and finish
Seems to me like it was not finished :D

Do you get this exception even after the setup is completely finished?
Have you tried reinstalling Ranorex, i.e. uninstalling and then installing Ranorex again?
If that does not help, please reboot within uninstall and install.

Please report back if any of the above suggestions helped you fix the problem. Thank you!

Regards,
Alex
Ranorex Team
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emgokcan
Posts: 2
Joined: Wed Feb 27, 2013 4:40 pm

Re: 4.0.2 Incomplete installation

Post by emgokcan » Fri Mar 01, 2013 2:00 pm

C:\Windows\assembly.
ranorex file does not exist at this address.

DLL files are missing for Ranorex.
I've tried all the possibilities of setting up Ranorex.
I've tried 4 different computers.
The same problem.

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Re: 4.0.2 Incomplete installation

Post by Support Team » Mon Mar 04, 2013 9:33 am

emgokcan wrote:C:\Windows\assembly.
ranorex file does not exist at this address.
You mean, after the setup completed, when you browse that folder in Windows Explorer, you don't see any Ranorex assemblies? I.e. no files starting with "Ranorex"?

Did the setup complete without errors?
Did you try to uninstall Ranorex, then reboot your computer, and then install Ranorex again?
Which file did you use to start the Ranorex installation?

Please, use the self-extracting "Ranorex-4.0.2.exe" or the "setup.exe" inside the installation zip-package in order to install all prerequisites!

Regards,
Alex
Ranorex Team
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Re: 4.0.2 Incomplete installation

Post by Support Team » Tue Apr 16, 2013 8:32 am

Hi emgokcan,

You have not replied to this thread any more, so I guess uninstalling, rebooting, and then reinstalling Ranorex fixed the problem?

Regards,
Alex
Ranorex Team
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