6.1 : can't spy windows and outlook

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Richard Prudhon
Posts: 4
Joined: Thu Sep 08, 2016 3:59 pm

6.1 : can't spy windows and outlook

Post by Richard Prudhon » Thu Nov 03, 2016 11:55 am

Hello,

I previously wrote a post because I had issues with DevExpress and Infragistics.
I put another here in bugs, because I noticed it applies to outlook and Windows(!) itself.

When it works (snapshot from a Win32 xp, but I had positive experience with Win7 64bits), it looks like that:
SpyWorks.png
SpyWorks.png (8.87 KiB) Viewed 635 times
When it doesn't works, on a Win7 64 bits, it looks like this (I"m targetting the Chrome icon):
SpyNotWorks.png
SpyNotWorks.png (67.48 KiB) Viewed 635 times
Do you need more info?

Thanks in advance

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odklizec
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Re: 6.1 : can't spy windows and outlook

Post by odklizec » Thu Nov 03, 2016 3:25 pm

Hi,

I've never saw issue like this (with windows taskbar). So in my opinion, it's something computer related? Unfortunately, it's pretty hard/impossible to tell what exactly is wrong without examining your PC ;) I would suggest you to reinstall .Net and all Ranorex prerequisites. Eventually, try some of the MS's "fix tools", like this one for .Net:
https://www.microsoft.com/en-us/downloa ... x?id=30135
And finally, try to reinstall Ranorex entirely.

BTW, what version of .Net is installed on your PC?
Pavel Kudrys
Ranorex explorer at Descartes Systems

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