Abobe Flash Player Crashes.

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avkaur83
Posts: 2
Joined: Thu Jan 30, 2014 10:38 pm

Abobe Flash Player Crashes.

Post by avkaur83 » Mon Dec 21, 2015 9:26 pm

Ranorex version 5.2, 5.3, 5.4 new plugin crashes with Firefox(4.0,4.1,4.2) and IE 11.0.9600.18059.
Adobe Flash Player 18 ActiveX
Adobe Flash Player 18 NPAPI
Adobe Flash Player 19 ActiveX
Adobe Flash Player 19 NPAPI

Old Plugin works with Firefox 39.0

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Re: Abobe Flash Player Crashes.

Post by Support Team » Wed Dec 23, 2015 12:58 pm

Hello avkaur83,

Support for Firefox 40 was added in Ranorex 5.4.1.
More detailed information can be found in the Release Notes.

I'm afraid I'm not exactly sure what's the current issue?
May I ask to give more detailed information about the crash? It would be great if you could upload a log file or a screenshot, which illustrates the issue.

Thank you in advance.

Regards,
Johannes
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Image

avkaur83
Posts: 2
Joined: Thu Jan 30, 2014 10:38 pm

Re: Abobe Flash Player Crashes.

Post by avkaur83 » Tue Jan 05, 2016 8:46 pm

ModCloseApplication 821ms
Filter: DebugInfoError
Time Level Category Message
23:05.230 Info Data Current variable values:
$varRLE = 'dir8-lab'
23:05.248 Info Application Closing application containing item 'RedwoodManagerLogin'.
23:05.392 Debug Plugins Getting attribute 'caption' failed on FlavorElement with flavor 'mozillaweb'. Failed to connect to an IPC Port: The system cannot find the file specified.
Show/Hide Stacktrace
23:05.624 Debug Plugins Getting attribute 'domain' failed on FlavorElement with flavor 'mozillaweb'. Failed to connect to an IPC Port: The system cannot find the file specified.
Show/Hide Stacktrace
23:05.632 Debug Plugins Getting attribute 'caption' failed on FlavorElement with flavor 'mozillaweb'. Failed to connect to an IPC Port: The system cannot find the file specified.
Show/Hide Stacktrace
23:05.640 Debug Plugins Getting attribute 'page' failed on FlavorElement with flavor 'mozillaweb'. Failed to connect to an IPC Port: The system cannot find the file specified.
Show/Hide Stacktrace
Screenshot
23:05.647 Debug Plugins Getting attribute 'path' failed on FlavorElement with flavor 'mozillaweb'. Failed to connect to an IPC Port: The system cannot find the file specified.
Show/Hide Stacktrace
Screenshot
23:05.666 Error Module Action 'close' failed on element '{WebDocument:Mozilla}'.
Failed to read from an IPC Port: The pipe has been ended.
Show/Hide Stacktrace
Screenshot

I'm using Ranorex version(5.4.4.26486) VMware window 7 64x (remote server)
.NET runtime version 4.0.30319.34209
Firefox version 43.0.1
Ranorex Automation NG 1.0.2 plugin
shockwave Flash 18.0.0.268

Firefox failed to close and plugin crash.

23:05.624 Debug Plugins Getting attribute 'domain' failed on FlavorElement with flavor 'mozillaweb'. Failed to connect to an IPC Port: The system cannot find the file specified.

Note: Merged by Support Team

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Re: Abobe Flash Player Crashes.

Post by Support Team » Fri Jan 08, 2016 12:42 pm

Hello avkaur83,

It would be great if you could enable the flash trace log.
enable_flash_trace_log.png
enable_flash_trace_log.png (35.43 KiB) Viewed 793 times
The log file will be created at the following location:
C:\Users\<username>\AppData\Roaming\Macromedia\Flash Player\Logs

Please send this log file to [email protected].

Thank you in advance.

Sincerely,
Johannes
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Image