About win8 APP quit

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marcushe
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Joined: Tue Apr 14, 2009 6:38 am

About win8 APP quit

Post by marcushe » Mon Apr 21, 2014 3:55 am

Environment: Win8.1 Pro En,64bit; Ranorex 4.1.5
A non-metro APP(Desktop version), Ranorex script(for UI)

issue: our tested product quit intermittently

our reference:www.ranorex.com/forum/cannot-identify-t ... t4156.html

Description:

When my testing is going on our product , intermittently the App quits somewhere . The ratio maybe 5% , the total runs are about 80 times, the scenario happens about 5 times.
when I read the reference , i's figuring maybe the same reason. However ,the developers are not farmilar with UIAutomation as well as we(script writer) and we're not in the same department and under the same boss. How could we work out where the issue resides??

If you have any experience ,could you give a sample where the root cause could be ??

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Re: About win8 APP quit

Post by Support Team » Wed Apr 23, 2014 1:59 pm

Hello marcushe,

As you already pointed out, the root of the issue is predictably within the implementation of the UIAutomation of your application, but you could try to determine when the application crashes (e.g., Always when interacting with the same element?).

You could also debug your application in order to find the root of the issue.

Regards,
Robert
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