Access to minor version without a "Renewal Contract"?

[h3o]

Hi,

do we need a "Renewal Contract" to update our Ranorex Version with minor versions? (e.g. now from V6.0 to a later V6.1)?

Thanks

Best regards

Heiko

[Support Team]

Hello Heiko,

In general,for a period of 12 months, starting with the day of license purchase, you have access to all major and minor software updates. Within this period you don't need an additional renewal contract. After this period, you have to renew your license in order to extend your maintenance and support period.

I hope this answers your question.

Regards,
Bernhard

[h3o]

Hello Bernhard,

thanks for your reply.

In general,for a period of 12 months, starting with the day of license purchase, you have access to all major and minor software updates. Within this period you don't need an additional renewal contract. After this period, you have to renew your license in order to extend your maintenance and support period.

After this 12 month period, we don't have access to minor version updates: is this correct?

Thanks.

Heiko

[Support Team]

Hello Heiko,

Yes, this is correc.

Regards,
Bernhard