adb 'device offline' (Android tablet)

[sincoew]

Hi,

When my test automation run 50+ count test case,
I will get "adb device offline" message, and cannot control my app.
I input "kill-server" and "start-server",
also get "error: device offline".

below URL has some solution, but cannot solve my problem.
http://stackoverflow.com/questions/1572 ... automation


Has anyone same with me?
How can I solve it?

Best Regards,
Sinceow

[prateekamin]

I Think its server loading problem.

[Support Team]

Hello,

Are you testing via USB or WiFi?
Is it possible to ping to the device's IP address?

Please take a look at the following posts:
http://stackoverflow.com/questions/1499 ... e-commands
http://stackoverflow.com/questions/1507 ... ce-offline
http://stackoverflow.com/questions/7322 ... e-remotely

Regards,
Markus (T)

[sincoew]

Thanks a lot.

I'm testing via USB,
It's cannot ping to the device. (on running, random issue)
I set a longer waiting time would be better, but does not complete solve.

Best Regards,
Sinceow

[Support Team]

Hello,

Is your device connected with WiFi as well?
If yes, could you please try to disable WLAN on your device.
Do you face the same issue when you try to automate via WiFi?

In general, it seems not to be an issue with Ranorex.
Have you already read the posts from stackoverflow.com?

Regards,
Markus (T)