After installing new version of ranorex browser (3.2.1) getting HTML version

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Geethac
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Joined: Thu Jul 23, 2020 4:55 pm

After installing new version of ranorex browser (3.2.1) getting HTML version

Post by Geethac » Mon Nov 23, 2020 10:55 am

Hi Team,

For one of our requirement we have to open the mail and need to capture some verification code,
For that we are opening IOS RX browser(in IPAD device), and opening the mail using https://www.gmail.com, It was working.
After installing new ranorex rx browser for ipad, now i am getting basic html version .

Error: You have been redirected to the basic html version because is not supported. To use standard view please upgrade to a supported browser.

Note : Same was working in IOS device.

do i have to install or upgrade anything in IPAD?

Can anyone please help me on this issue.

Thanks,
Geetha C

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odklizec
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Joined: Mon Aug 13, 2012 9:54 am
Location: Zilina, Slovakia

Re: After installing new version of ranorex browser (3.2.1) getting HTML version

Post by odklizec » Wed Nov 25, 2020 8:18 am

Hi,

I'm not automating webs on iOS devices, but I guess that RxBrowser is simply not optimized for current gmail? Or to be quite precise, RxBrowser does not meet certain gmail expectations regarding web browser? I'm afraid, if RxBrowser does not work as you expect, your only hope is to use it in basic HTML version? And then ask Ranorex folks to update RxBrowser. You can create a support ticket here:
https://www.ranorex.com/support-query/
Pavel Kudrys
Ranorex explorer at Descartes Systems

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