After upgrading to Ranorex studio 9.4.1 getting license issue

[Geethac]

Hi Team,

When we are using ranorex studio 9.3.4 we are able to open ranorex studio through license manager. but after upgrading ranorex studio from 9.3.4 to 9..4.1 while launching the ranorex studio we are getting below error.

License Manager Error:
The License Manager 'Support.healthasyst.com' was contacted, but no suitable license was available. please add additional licenses to your license manager or wait until licenses become available.

Note: if i downgrade to 9.3.4 it's working, we have setup our floating license manager in one machine and when ever needed we will give that server address.


Can you please help me on this issue , do i have to add any other license to resolve this issue.


Thanks,
Geetha C

[Stub]

Does your licence need renewing? Perhaps it only works up to a particular date and the v9.3.4 falls within that release window, whereas v9.4.1 does not?

[CoderAn]

Hi Team,

When we are using ranorex studio 9.3.4 we are able to open ranorex studio through license manager. but after upgrading ranorex studio from 9.3.4 to 9..4.1 while launching the ranorex studio we are getting below error.

License Manager Error:
The License Manager 'Support.healthasyst.com' was contacted, but no suitable license was available. please add additional licenses to your license manager or wait until licenses become available.

Note: if i downgrade to 9.3.4 it's working, we have setup our floating license manager in one machine and when ever needed we will give that server address.


Can you please help me on this issue , do i have to add any other license to resolve this issue.


Thanks,
Geetha C

I had the same problem. I wrote in support and everything works.