Android -- Dynamic Property Hint

Mobile Testing, Android App Testing.
chucho.barrera
Posts: 3
Joined: Mon Feb 10, 2020 7:31 pm

Android -- Dynamic Property Hint

Post by chucho.barrera » Mon Feb 10, 2020 8:32 pm

Help Why in some Elements text the property Hint is ok but in others is empy . in previous versions of app this not happend



Detailed description of your system
Operating system (Windows 7 Professional Service pack 1)
Ranorex version (9.2.1)
Attachments
Dynamic Hint.jpg
Dynamic Hint.jpg (43.22 KiB) Viewed 234 times

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odklizec
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Re: Android -- Dynamic Property Hint

Post by odklizec » Mon Feb 10, 2020 10:43 pm

Hi,

I’m not quite sure I understand your problem? Does the problem happen with exactly the same UI element, where one time Spy returns empty Hint and next time it contains something? This would be indeed strange. However, if posted screenshots refer to two different UI elements, then the one with empty Hint is most probably implemented without Hint? In this case, you should consult exact implementation of the problematic element with the app developer.
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration

chucho.barrera
Posts: 3
Joined: Mon Feb 10, 2020 7:31 pm

Re: Android -- Dynamic Property Hint

Post by chucho.barrera » Mon Feb 10, 2020 11:26 pm

Odklizec Thanks for you Reply,
the poblem happen with the same UI element but in different Version of App and the same PlatformClass but different UI elements "boths with hint" just like the first screenshots
Last edited by chucho.barrera on Tue Feb 11, 2020 5:59 pm, edited 1 time in total.

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odklizec
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Location: Zilina, Slovakia

Re: Android -- Dynamic Property Hint

Post by odklizec » Tue Feb 11, 2020 8:35 am

Hi,

OK, I now understand. It's either a Ranorex bug/not optimized reading of Hint property in new version of Android, or it's an implementation issue in your app. I think this is something that needs to be checked directly by Ranorex developers, which means they will need access to the app or, at very least, a small sample app demonstrating this issue. Therefore, I would suggest to contact Ranorex support, via support form available here: https://www.ranorex.com/support-query/
Ideally, post both apps (with correct and incorrect behavior). Hope they will be able to solve your issue ;)
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration