Hi,
Every time I want to record (at the end or "from here") in any module (not empty), I receive the "Lost connection" error and the recording stops.
I have to reconnect the device and try it again and again (numbers vary from 2 to 10 times) until it finally works and everything is recorded.
What am I missing?
I don't want to record in a empty module because I have to go through a lengthy initialization procedure when starting the app.
Ranorex Studio 5.2
Samsung GT-P5210
Android 4.2.2
Please help.
Lucian
Android > Lost connection when appending recordings
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Android > Lost connection when appending recordings
Lucian Teodorescu
NetSun Software
NetSun Software
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- Posts: 82
- Joined: Fri Oct 24, 2014 10:58 am
- Location: Bucharest
Re: Android > Lost connection when appending recordings
Am I the only one experiencing this
Please find attached two adb log files. After saving the first file, I reproduced the scenario described above and then I saved the second file.
It's quite annoying. Not to mention that when I try to append to the current recording module with a visible drawer/error message/mobile android combo box drop down dialog it keeps disconnecting forever. Why?
Thanks,
Lucian
Please find attached two adb log files. After saving the first file, I reproduced the scenario described above and then I saved the second file.
It's quite annoying. Not to mention that when I try to append to the current recording module with a visible drawer/error message/mobile android combo box drop down dialog it keeps disconnecting forever. Why?
Thanks,
Lucian
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Lucian Teodorescu
NetSun Software
NetSun Software
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Re: Android > Lost connection when appending recordings
Hi Lucian,
Unfortunately I was not able to reproduce this behavior with our RxBrowser.
May I ask you to try the same scenario with another application?
Please also let me know which connection you are using (WiFi/USB)?
Thank you in advance.
Regards,
Markus (S)
Unfortunately I was not able to reproduce this behavior with our RxBrowser.
May I ask you to try the same scenario with another application?
Please also let me know which connection you are using (WiFi/USB)?
Thank you in advance.
Regards,
Markus (S)
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- Posts: 82
- Joined: Fri Oct 24, 2014 10:58 am
- Location: Bucharest
Re: Android > Lost connection when appending recordings
Hi Markus,
I reproduced this issue today, on a different app.
I always use USB connection in Ranorex.
Thank you,
Lucian
I reproduced this issue today, on a different app.
I always use USB connection in Ranorex.
Thank you,
Lucian
Lucian Teodorescu
NetSun Software
NetSun Software
- Support Team
- Site Admin
- Posts: 12145
- Joined: Fri Jul 07, 2006 4:30 pm
- Location: Houston, Texas, USA
- Contact:
Re: Android > Lost connection when appending recordings
Hi Lucian,
Our development team is currently analyzing this issue. A fix for it should be released in one of our next versions.
Unfortunately I cannot give you an exact time frame when this fix will be released.
Thank you for your understanding.
May I ask you to use WiFi as connection in the meantime?
regards,
Markus (S)
Our development team is currently analyzing this issue. A fix for it should be released in one of our next versions.
Unfortunately I cannot give you an exact time frame when this fix will be released.
Thank you for your understanding.
May I ask you to use WiFi as connection in the meantime?
regards,
Markus (S)