[Android mobile] test recording

[wei_chang]

Hi Support:

I'm strange this message while trying surveying mobile recording.
Please help what can I do, thanks

System.Exception: Failed to deploy the application via USB. pkg: /data/local/tmp/androidService.apk

Failure [INSTALL_FAILED_UPDATE_INCOMPATIBLE]


3158 KB/s (904587 bytes in 0.279s)

at Ranorex.Plugin.Mobile.Tools.Android.AndroidUsbDeploymentService.CheckForErrorsThatDoNotResultInErrorCode(ProcessRunner runner)
at Ranorex.Plugin.Mobile.Tools.Android.AndroidUsbDeploymentService.Deploy(String apkFilePath, String deviceInstance, IToolConfig config)
at Ranorex.Controls.Instrumentation.Workers.AndroidWorker.Deploy(String packageName, String toDeploy)
at Ranorex.Controls.Instrumentation.Workers.AndroidWorker.Run()
at Ranorex.Controls.AndroidInstrumentProgressPage.bgw_DoWork(Object sender, DoWorkEventArgs e)

[tvu]

Did you setup the mobile device properly?

http://www.ranorex.com/support/user-gui ... sting.html

[wei_chang]

Hi tvu:

Thanks for helping, I'll go through it.

BR
Wei

[Support Team]

Hi wei_chang,

The error message [INSTALL_FAILED_UPDATE_INCOMPATIBLE] is usually an indication that a different version of the application, in your case our Ranorex Service application, is already installed on your device.
Please remove this version from your device and try to deploy the Service Application again.

Hope this information helps.
Regards,
Markus (S)