app started event was not received

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ravikohli2002
Posts: 4
Joined: Mon Dec 19, 2016 8:26 pm

app started event was not received

Post by ravikohli2002 » Mon Dec 19, 2016 8:43 pm

Hi,

I am new to Ranorex and evaluating the tool for automation of Android and iOS apps. I have instrumented a sample Android app and installed ranorex service as well on the Android emulator.
When I try to record a sample script, I always get error "Failed to start app com.example.rvi.firstapplication because the app started event was not received with the specified timeout of 00:00:10". I have also tried changing the connection time out value through plugin settings but no help.

RAnorex Version: 6.2
.NET Version: 4.x

Please help me here so that I can proceed and evaluate the product.

Thanks,

Ravi

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Support Team
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Re: app started event was not received

Post by Support Team » Wed Dec 21, 2016 10:08 am

Hi Ravi,

May I ask which Android emulator and which version of Android you currently use? Would it be possible to send us the corresponding sample app in order we could try reproducing the issue? I would suggest contacting [email protected] directly.

We look forward to hearing from you.

Sincerely,
Johannes
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