Application Crashes When SPY tool is opened

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subodh4u7
Posts: 68
Joined: Tue Jan 06, 2015 8:26 am

Application Crashes When SPY tool is opened

Post by subodh4u7 » Tue Jul 26, 2016 5:48 am

Hi Experts,

I am trying to automate the windows application which is built using JAVA. When I open spy tool and try to track the control, spy tool is failing to recognize and when checked in task manager its shown as Not responding.

Out of 10 times, one times spy tool is working fine but most of other time it fails as mentioned above.

I am using Ranorex 6.0 on Windows 7 operating system.

Kindly suggest.

Regards,
Subodh
Regards,
Subodh

krstcs
Ranorex Guru
Posts: 2683
Joined: Tue Feb 07, 2012 4:14 pm
Location: Austin, Texas, USA

Re: Application Crashes When SPY tool is opened

Post by krstcs » Tue Jul 26, 2016 6:55 pm

More information please?

What version of JAVA?
What UI framework? (Spring, Struts, JavaFX, Swing, etc.)
Are you getting any error messages? If so, please copy the whole text of a screenshot of the error here.
What other applications are you running at the same time? Have you tried with just the AUT and Ranorex Spy?
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