Black screenshots on test Android

Power2All · Post by **Power2All** » Thu Jul 09, 2015 2:25 pm

Got black screenshot after I executed the script on the mobile.
Could this be a bug or do I need to enable something to make it work ?

odklizec · Post by **odklizec** » Mon Jul 13, 2015 7:58 am

Hi,

I'm not sure about Android, but I occasionally saw black screenshots on desktop apps. What helped was unchecking "Hidden screenshot capturing".

HiddenScreenshot.png

Post by **Support Team** » Tue Jul 14, 2015 9:41 am

Hi,

May I ask you which version of Ranorex you are currently using? If you are using an older version than Ranorex 5.3, please update to a higher version and try to reproduce this behavior.

Please do let me know if the screenshots are still black after updating Ranorex.
Thank you.

Regards,
Markus (S)

Ynaffit · Post by **Ynaffit** » Tue Nov 24, 2015 2:18 pm

Hi,

I've the same problem !
I use ranorex 5.4.3.20106 (with free trial).

Thanks you.

Best regards.

Post by **Support Team** » Thu Nov 26, 2015 1:20 pm

Hi Ynaffit,

May I ask you to provide additional information about your application?
Please also let me know which type of connection you are using.

Additionally, it would be great if you could also provide your application to verify if the issue also occurs on other devices/machines.

Thank you.

Regards,
Markus (S)

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Black screenshots on test Android

Black screenshots on test Android

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