Blank tabs/No details in Data Binding and Global Parameters

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mayur006
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Blank tabs/No details in Data Binding and Global Parameters

Post by mayur006 » Fri Jun 30, 2017 5:18 am

I have upgraded Ranorex from version from 7.0.1 to 7.1.0. In new version there are no details under Data binding tab and Global parameter. Both the tabs are blanks and I cant coonect my external data fields to test variables.

Thanks

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Re: Blank tabs/No details in Data Binding and Global Parameters

Post by Support Team » Mon Jul 03, 2017 2:37 pm

Hello Mayur006,

Thank you for posting your issue about data binding and global parameters in the Ranorex forums.

I would really like to see a screenshot of the issue, because it sounds to me like you could be having one of two different issues.

The first is something happened to the data source in the upgrade process. If the data source did not get correctly added to the upgraded solution, then this will likely remove all existing data bindings to variables, and global parameters, so you might have to add the data source again, and establish your data bindings to variables, and bindings to global parameters again.

In the case that form objects are literally not appearing on either of these tabs, then this sounds like a .NET issue on your system which might be resolved by reinstalling Ranorex, reinstalling .NET, checking for windows update failures, and reinstalling any failed updates.

Here is a link to the download archive if you need to reinstall Ranorex software:

https://www.ranorex.com/free-trial/

Alternatively you can send a support email to [email protected] (USA time zones) or [email protected] (European time zones and world wide). Email might be easier for resolving this issue.

I look forward to your response.

Sincerely,

-- M. Kendall McIntosh
Automation Support Engineer
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mayur006
Posts: 8
Joined: Fri Jun 30, 2017 2:54 am

Re: Blank tabs/No details in Data Binding and Global Parameters

Post by mayur006 » Tue Jul 04, 2017 4:19 am

Hi

As you have said,"In the case that form objects are literally not appearing on either of these tabs......"

the issue exactly the same where there is no objects on these forms (Data Biding and Global Parameter). And this issue is not just with the upgraded tests but also exists with couple of newly created test solutions.


I have also tried reinstalling Ranorex, reinstalling .Net and all said steps but issue still persist :(

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Re: Blank tabs/No details in Data Binding and Global Parameters

Post by Support Team » Fri Jul 07, 2017 2:11 am

Hello mayur006,

Thank you for replying on this forum post with the update.

Please make sure that you send an email to either [email protected] (USA) or [email protected] (European time zones and worldwide), so that we can help you out of this frustrating situation.

I have seen similar things happen with failed .NET installations, failed windows updates, and antivirus software. It can be very difficult to locate the reason, and we might have to share screens in order to determine the best course of action, so please make sure you are in contact with support via email.

I look forward to your response.

Sincerely,

-- M. Kendall McIntosh
Automation Support Engineer
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