Bug: Ranorex Spy detects Chrome as Black Screen

Bug reports.
Rebus
Posts: 5
Joined: Wed Jan 08, 2014 6:50 pm

Bug: Ranorex Spy detects Chrome as Black Screen

Post by Rebus » Thu Feb 13, 2014 9:33 pm

In version 32.0.1700.107 m of Chrome Ranorex Spy is detecting all elements as black screen.

krstcs
Ranorex Guru
Posts: 2683
Joined: Tue Feb 07, 2012 4:14 pm
Location: Austin, Texas, USA

Re: Bug: Ranorex Spy detects Chrome as Black Screen

Post by krstcs » Thu Feb 13, 2014 9:46 pm

Please provide more information, for example:

What version of Ranorex are you using?

Are you testing on a remote system through Remote Desktop or something similar? You MUST have an active desktop (not locked, not disconnected) in order for Ranorex to identify objects.

What operating system are you running on?

What architecture is the system (x86 or x64)?

Does Spy identify and highlight the object correctly (other than the blank image)?
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