Cannot run ranorex after update to 8.3.2

[yaro2o]

Hi i update my ranorex 8.3.1 to new 8.3.2 version and after update and restart computer, ranorex does not start. Win 10 64bit

[odklizec]

Hi,

This happened to me as well after I installed 8.3.2 over 8.3.1 (without uninstalling existing version). Complete uninstallation and new installation of 8.3.2 fixed this problem.

[mcockburn]

Hi, I have had the same issue today on one of my test machines. I've tried a couple more machines and got the same problem. Same as the other guys, installing 8.3.2 over 8.3.1. Windows 7, 32 and 64 bit.

[Tomsk666]

Same here,
Windows 10 pro, 64bit, did an install of 8.3.2 over the top of 8.3.1 and then Ranorex would not start
I'll try uninstall & reinstall and see if it works...

[Support Team]

Hi guys,

We are already aware of that update issue. It will be fixed within one of our upcoming releases, most likely with Ranorex 8.3.3.

In order to overcome the issue, please perform a clean re-install of Ranorex.

• Uninstall Ranorex
• Reboot your machine
• Install Ranorex again

Thank you for your understanding.

Sincerely,
Robert