Cannot select from pop up in mobile app

Mobile Testing, Android App Testing.
Ankitshrivatri
Posts: 1
Joined: Tue Oct 06, 2015 1:44 pm

Cannot select from pop up in mobile app

Post by Ankitshrivatri » Tue Oct 06, 2015 2:21 pm

Hi All,

I am having a problem when recording an Android mobile application which has a pop up to select option. I am trying to do a Record-and-Play but when I touch the option in pop up, an action is added in the action grid to click in Center.

The problem is the option I need to select is the top most and it has no other options working except the Center touch.
I tried to specify the co ordinates of the option to select, but it seems not working.

Do you have any ideas why Ranorex can't identify the correct option?


Cheers!
Ankit

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Re: Cannot select from pop up in mobile app

Post by Support Team » Thu Oct 08, 2015 1:59 pm

Hi Ankit,

I would need more detailed information about the UI structure of your Android app.

It would be great if you could upload a Ranorex Snapshot of the corresponding element.
This would help me analyzing the issue.

If you want, you also can send the snapshot to [email protected].

Thank you in advance.

Regards,
Johannes
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