Chrome plugin stopped working

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aidan.mcdonnel
Posts: 8
Joined: Wed Aug 09, 2017 2:11 pm

Chrome plugin stopped working

Post by aidan.mcdonnel » Tue Sep 11, 2018 1:37 pm

The chrome plugin just stopped working

The Chrome version is v68.0.3440.75
The plugin version is Ranorex Automation 1.1.3
I have the plugin installed and activated
I have reinstalled Ranorex 8.2

plugin error appears ?


Help!!! :D

qwertzu
Posts: 178
Joined: Wed Jan 25, 2017 11:08 am

Re: Chrome plugin stopped working

Post by qwertzu » Wed Sep 12, 2018 6:47 am

hey,

i had the same issue a few weeks ago.
I was able to solve it with these steps:
1. remove the extension
2.uninstall Ranorex
3.restart your machine
4. install Ranorex with the exe file
5. instrument Chrome to add the extension

regards, qwertzu

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odklizec
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Posts: 3930
Joined: Mon Aug 13, 2012 9:54 am
Location: Zilina, Slovakia

Re: Chrome plugin stopped working

Post by odklizec » Wed Sep 12, 2018 7:50 am

Hi,

Regrettably, I have to say, that I've experienced this issue too. Reinstalling Chrome plugin helped (for now), but there is definitely something wrong with Chrome plugin?
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration

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Support Team
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Posts: 11709
Joined: Fri Jul 07, 2006 4:30 pm
Location: Graz, Austria

Re: Chrome plugin stopped working

Post by Support Team » Thu Sep 13, 2018 9:28 am

Hi Everybody,

We're glad to inform you that Ranorex 8.3 will come with some web-testing improvements.
Not only testing Edge out of the box will work, but also communication pipe issues between Ranorex and web browsers will be resolved and should not appear anymore.

As soon as Ranorex 8.3 is released, you will find all necessary information about this version in our Release Notes.

Kind Regards,
Stephan
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odklizec
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Posts: 3930
Joined: Mon Aug 13, 2012 9:54 am
Location: Zilina, Slovakia

Re: Chrome plugin stopped working

Post by odklizec » Thu Sep 13, 2018 9:42 am

HI Stephan,

Thanks for the great news! I had no chance to test 8.3 yet ;)
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration