connect agent to virtual machine on remote desktop

Ask general questions here.
mander95
Posts: 66
Joined: Tue Jun 21, 2016 7:35 pm

connect agent to virtual machine on remote desktop

Post by mander95 » Thu Aug 04, 2016 10:10 pm

Out of the three computers that I have, 1 contains the license manager, 1 contains the test suite I'm tryin to run, and another contains a virtual machine with the OS that I want to run it on. The virtual machine can ping the other two computers so it's aware of the other two computers, but it can't connect to the license manager when I try to access it through the ranorex agent. It can also recognize th3e license manager through the licensing app. How can I make sure that the agent on the virtual machine takes in the license and is aware of the test suite from the other computer?

User avatar
Support Team
Site Admin
Site Admin
Posts: 11709
Joined: Fri Jul 07, 2006 4:30 pm
Location: Graz, Austria

Re: connect agent to virtual machine on remote desktop

Post by Support Team » Mon Aug 08, 2016 2:30 pm

Hi Mander,

In order to analyze your issue in more detail, I would recommend writing an email to [email protected] with a detailed description of your problem.
We can hold up a remote session in order to resolve your issue.

I'm looking forward to your email.

Kind regards,
Matthias
.
Image