CROME: Obj reoniztion fails

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eland
Posts: 2
Joined: Thu Dec 14, 2017 2:57 pm

CROME: Obj reoniztion fails

Post by eland » Thu Dec 14, 2017 3:11 pm

Hi
We are evaluating the lates Ranorex 8.0 and we have problem when using Crome lates relased version.
The latese Crome Extension is installed but the object reconiztion is not working in Crome

In IE it works okay
What can we do

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Vega
Posts: 109
Joined: Mon Jul 11, 2016 2:15 pm

Re: CROME: Obj reoniztion fails

Post by Vega » Fri Dec 15, 2017 9:22 pm

Hi,
I would first make sure the extension is enabled in Chrome; you should be able to see the Ranorex icon in the top right of Chrome. Remember if you are running Chrome in incognito mode, all extensions are disabled by default. You can select to have extensions loaded while in incognito mode. If that does not work, please provide a Ranorex Snapshot of your Chrome browser with your website open. If needed, you can learn how to create a snapshot here:
https://www.ranorex.com/support/user-gu ... pshot.html

A Ranorex snapshot will let us see what you are seeing and hopefully provide a solution.

Hope this helps!

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odklizec
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Re: CROME: Obj reoniztion fails

Post by odklizec » Mon Dec 18, 2017 9:04 am

Hi,

If it still does not work, try adding this parameter to OpenBrowser arguments:

Code: Select all

--force-renderer-accessibility
And don't forget to run Ranorex Studio/your test as Administrator!
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration

gfeldman
Posts: 2
Joined: Wed Jan 10, 2018 7:44 pm

Re: CROME: Obj reoniztion fails

Post by gfeldman » Wed Jan 10, 2018 10:28 pm

I have the same issue using Chrome version 63.0.3239.132 (Official Build) (64-bit)

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odklizec
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Location: Zilina, Slovakia

Re: CROME: Obj reoniztion fails

Post by odklizec » Thu Jan 11, 2018 9:01 am

Have you tried to use above mentioned --force-renderer-accessibility parameter?

Also, before using this parameter, make sure Chrome is not running in background! By default, closing Chrome does not stop all instances of it. You will have to disable background running in Chrome settings (Settings >> Advanced >> System >> uncheck Continue running background apps when Google Chrome is closed).
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration