Cursor makes strange movements when i record a Test

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KieuPhong
Posts: 1
Joined: Sun Aug 18, 2019 1:29 pm

Cursor makes strange movements when i record a Test

Post by KieuPhong » Sun Aug 18, 2019 1:32 pm

Hello dear Ranorex Community and Ranorex Team!

I have the problem that during a test recording the cursor makes strange movements and doesn't really do that what i do with the mouse. Sometimes the cursor stucks on one spot and just trembles in the direction i move the mouse.

This makes recording a test extremly tough.

How can i fix this issue?

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odklizec
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Re: Cursor makes strange movements when i record a Test

Post by odklizec » Mon Aug 19, 2019 10:46 am

Hi,

Unfortunately, it's extremely hard (impossible) to suggest something reliable, without additional details about your system and problem. Please answer below questions:
Ranorex version? (most recent is 9.1.1)
Windows version?
Are you recording on local machine or VM?
Does this behavior happen on another machine?
Have you tried to disable 'Use asynchronous dispatching of mouse and keyboard events" in Ranorex Settings >> Advanced tab?
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration