Data file or transformation file is missing

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smp245
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Joined: Wed Dec 10, 2014 12:03 pm

Data file or transformation file is missing

Post by smp245 » Wed Dec 10, 2014 1:02 pm

Data file (xxx.rxlog.data) or transformation file is missing.
I receive this error each time I run a test or even try to open a report from withing the Projects explorer.

The log files do exist in the 'Reports' folder but they are in the Debug folder and I can open them.
The test - a very simple one at that, runs without error. It basically opens the application in a browser window - that's it! I receive the error with both FF and IE.

I recently took over the QS duties from a colleague, he has since left the company, the logs worked for him, they have never worked for me!

I am new to Ranorex so maybe there is a setting I have omitted. I would be very grateful for any assistance.

I have attached screenshot and the rxlog.data file
Attachments
A_Open_Vemas20141210_121023.rxlog.zip
rxlog_data
(760 Bytes) Downloaded 57 times
DataFileMissingTab.jpg
Message
DataFileMissingTab.jpg (135.68 KiB) Viewed 1361 times

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Re: Data file or transformation file is missing

Post by Support Team » Thu Dec 11, 2014 9:51 am

Hello smp245,

May I ask which operating system you are currently using? Additionally, it would be interesting which version of IE and Firefox you are using.

Thanks,
Robert
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smp245
Posts: 11
Joined: Wed Dec 10, 2014 12:03 pm

Re: Data file or transformation file is missing

Post by smp245 » Thu Dec 11, 2014 10:03 am

Hello Robert,
I am using IE11, FF 34.0, Windows 7 & Ranorex 5.2 (although I had the same problem with Ranorex 5.1).
Hope this helps!
Thanks
Sue

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Re: Data file or transformation file is missing

Post by Support Team » Fri Dec 12, 2014 11:18 am

Hello Sue,

Thank you for providing the requested information.

Unfortunately, we are not aware of any issues with one of these browsers. The issue is most likely related to a security setting. Maybe you try to temporarily disable your firewalls, anti-virus software and restrictions within your browser settings in order to narrow down the issue.

Hope this information helps.

Please let us know if you were able to find the cause of the issue.

Thanks,
Robert
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smp245
Posts: 11
Joined: Wed Dec 10, 2014 12:03 pm

Re: Data file or transformation file is missing

Post by smp245 » Fri Dec 12, 2014 11:26 am

Thank you! I am not in the office today but will try this on Monday and let you know how it goes!
Thanks again
Sue

smp245
Posts: 11
Joined: Wed Dec 10, 2014 12:03 pm

Re: Data file or transformation file is missing

Post by smp245 » Mon Dec 29, 2014 12:16 pm

Sorry for the delay in replying, I have not been in the office very much in December.
I did however try your suggestion by switching off my firewall and virus checker but unfortunately this problem still exists. Do you have any other ideas?
Thank you!

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Re: Data file or transformation file is missing

Post by Support Team » Tue Dec 30, 2014 9:39 am

Hello smp245,

May I ask you to send an e-mail to [email protected]?

Regards,
Robert
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smp245
Posts: 11
Joined: Wed Dec 10, 2014 12:03 pm

Re: Data file or transformation file is missing

Post by smp245 » Wed Feb 11, 2015 10:50 am

Thanks to the Ranorex Support this issue has been fixed very swiftly.
Should anyone else have a similar problem, this is how mine was solved:

Within my IE Settings > Security I clicked the Reset all zones to default level button, applied the settings, tried it again and it worked!

(First I checked that all the necessary files were present *.rxlog & *.rxlog.data & the css/png/xsl files so this wasn't the cause)

Thank you! :D

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Re: Data file or transformation file is missing

Post by Support Team » Thu Feb 12, 2015 10:47 am

Hello smp245,

Thank you for sharing your experiences regarding the issue. :)

Regards,
Robert
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