Element capability is 99.9 % inputtag then randomly fails with does not support required capability 'inputtag'

Ranorex Spy, Recorder, and Studio.
qa-auto
Posts: 59
Joined: Mon Aug 05, 2019 10:46 pm

Element capability is 99.9 % inputtag then randomly fails with does not support required capability 'inputtag'

Post by qa-auto » Wed Aug 12, 2020 5:07 pm

Hi,

I have a script action that has passed more than a 100 times in test runs....

GetValue TagValue $myVar element:TxtROTotalFromCustomer

Suddenly, run it a few minutes ago with zero changes and the action fails with:

Item 'VergentMasterRepository.Base.LoansPage.DivBlock.LoanActionsPanel.MakeAPaymentAction.TxtROTotalFromCustomer' is no InputTag.
The element does not support the required capability 'inputtag'.

-----------------------------------------------------------------
Same browser version, same Ranorex versions.....makes no sense.

Attachments:
- Snapshot of form before any values are entered
- Snapshot of form AFTER values are entered
- shows how the "Total From Customer:" input field auto-populates with the Tender Amount value
- Logs - success and failures
- Screenshots
- script action line and element with Xpath
- element in Spy with Advanced tab values

This is very frustrating - you think your test is stable and reliable, then it fails out of the blue. Wasted an hour on this...

Ideas?

(I also entered a support case.)

Thanks for your help.
Lorinda
Attachments
Successful_InputTag.jpg
Successful test run
Successful_InputTag.jpg (185.67 KiB) Viewed 58 times
payment_info_form_AFTER.rxsnp
Form AFTER values entered with auto-populated Total From Customer in read-only state
(224.77 KiB) Downloaded 2 times
payment_info_form_before.rxsnp
Form before values entered
(167.71 KiB) Downloaded 1 time

qa-auto
Posts: 59
Joined: Mon Aug 05, 2019 10:46 pm

Re: Element capability is 99.9 % inputtag then randomly fails with does not support required capability 'inputtag'

Post by qa-auto » Wed Aug 12, 2020 5:09 pm

Additional screenshots
Attachments
script_actions_and_element_xpath.jpg
script_actions_and_element_xpath.jpg (145.81 KiB) Viewed 56 times
NoSupported_InputTag.jpg
NoSupported_InputTag.jpg (223.75 KiB) Viewed 56 times
field_inputtag_with_value.jpg
field_inputtag_with_value.jpg (232.13 KiB) Viewed 56 times