Error loading Chrome extension in 9.0

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bowang616
Posts: 10
Joined: Tue May 22, 2018 10:12 pm

Error loading Chrome extension in 9.0

Post by bowang616 » Wed Feb 20, 2019 8:48 pm

Hello,

I upgraded my Ranorex from 8.3 to 9.0 and I tried to run my project on Chrome browser. As soon as I start, a popup window shows up with this error:

"Failed to load extension from: C:\Program Files (x86)\Ranorex\Studio\Bin\Runtime\Ranorex Chrome Extension. Ranorex Automation (extension ID "egdlgaljianpgdlmfijpphbadibfncdm") is blocked by the administrator."

It looks like it can't open Chrome browser to start the test but I confirmed this was working in 8.3 before I upgraded to 9.0.
I tried in Firefox and Edge and they both work fine in 9.0.
Anyone knows how to fix this?

Thank you.

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odklizec
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Re: Error loading Chrome extension in 9.0

Post by odklizec » Thu Feb 21, 2019 8:45 am

Hi,

I would suggest to uninstall the plugin, using Ranorex instrumentation wizard, and then install it back (also via inst. wizard).
Pavel Kudrys
Ranorex explorer at Descartes Systems

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bowang616
Posts: 10
Joined: Tue May 22, 2018 10:12 pm

Re: Error loading Chrome extension in 9.0

Post by bowang616 » Thu Feb 21, 2019 3:15 pm

Hello,

Reinstalling the extension via Ranorex Instrumentation Wizard solved my issue. Thank you for the help.