Error loading Chrome extension in 9.0

[bowang616]

Hello,

I upgraded my Ranorex from 8.3 to 9.0 and I tried to run my project on Chrome browser. As soon as I start, a popup window shows up with this error:

"Failed to load extension from: C:\Program Files (x86)\Ranorex\Studio\Bin\Runtime\Ranorex Chrome Extension. Ranorex Automation (extension ID "egdlgaljianpgdlmfijpphbadibfncdm") is blocked by the administrator."

It looks like it can't open Chrome browser to start the test but I confirmed this was working in 8.3 before I upgraded to 9.0.
I tried in Firefox and Edge and they both work fine in 9.0.
Anyone knows how to fix this?

Thank you.

[odklizec]

Hi,

I would suggest to uninstall the plugin, using Ranorex instrumentation wizard, and then install it back (also via inst. wizard).

[bowang616]

Hello,

Reinstalling the extension via Ranorex Instrumentation Wizard solved my issue. Thank you for the help.