Error to export Ranorex report to PDF file when Ranorex report contains Japanese text

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long.tohien
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Joined: Mon Aug 24, 2020 3:08 am

Error to export Ranorex report to PDF file when Ranorex report contains Japanese text

Post by long.tohien » Mon Aug 24, 2020 5:30 am

Dear Ranorex Suppoter,

I need to export Ranorex report to PDF format in the case Ranorex report contains Japanese text.
I used "Ranorex.PDF.exe" to export Ranorex report to PDF format as following command line:
"Ranorex.PDF.exe MyTest2_20200824_083534.rxzlog MyTest2_20200824_083534"
However, Japanese text displayed incorrectly in exported PDF file (please check Ranorex report and exported PDF file in attachments).
I also tried to use style.xml file to export PDF. In the style.xml, I changed font to "MS ゴシック" (please check style.xml in attachments).
However, Japanese text still displayed incorrectly
Could you help me resolve this problem?

Thanks and best regards,
LongTH
Attachments
ErrorFont.PNG
ErrorFont.PNG (10.71 KiB) Viewed 75 times
style.xml
(4.16 KiB) Not downloaded yet
Report.zip
(281.47 KiB) Downloaded 1 time

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Re: Error to export Ranorex report to PDF file when Ranorex report contains Japanese text

Post by Support Team » Mon Sep 14, 2020 6:59 pm

Hi!

Please contact us via the links below and we will be more than happy to further assist you with this!

Existing Customer: https://www.ranorex.com/support-query
Evaluation Customer: https://www.ranorex.com/prices/contact/

Kind Regards,
Ranorex Team
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