Failed to update the cached element for folder..

f.chiari · Post by **f.chiari** » Mon Feb 25, 2019 12:41 pm

Hi,
I need a help. With the latest version of Ranorex (9.0), any time a test suite runs (test suites of different projects), in the log file, after every action/item, it appears this warning: 'Failed to update the cached element for folder..' . It not used to appear on the past version. I read on the forum that it was a sort of Ranorex 'bug' on the oldest versions of the software, and now it's returned. It's so annoying for me and our company because we export the log files generated by Ranorex in Jenkins to verify immediately where test failed, but now we have 'dirty' files full of this warnings. Is there a way to manage this warnings?

odklizec · Post by **odklizec** » Tue Feb 26, 2019 12:36 pm

Hi,

Have you tried to change the Report level to something else? Could you please upload a screenshot of the error (as shown in the report)? Thanks.

f.chiari · Post by **f.chiari** » Fri Mar 01, 2019 10:47 am

Hi,
firts of all, thanks for your reply. These are the screenshots of the report.
Here it is the link of the other topic about this issue:
5-4-6-failed-to-update-the-cached-eleme ... t9300.html
As you can see, it's a problem emerged again from a past version.

odklizec · Post by **odklizec** » Fri Mar 01, 2019 10:54 am

Hi,

In this case, I would suggest to do what the error says

Simply contact support (via support form), and send them what the error requests, i.e. report, snapshot and repository (ideally, entire solution).

f.chiari · Post by **f.chiari** » Fri Mar 01, 2019 12:44 pm

Hi,
ok, I'll do it. I've just tried to keep a fast solution, if anyone had noticed the same problem

Thank you so much!

Post by **Support Team** » Fri Mar 01, 2019 9:00 pm

Hi f.chiari,

This is likely caused by a known issue with the new JS-based RanoreXPath evaluation feature introduced in Ranorex 9.0. Since it is only a warning, you can disregard it or disable the setting to remove the warnings. Disabling the option will not break your test, just a slight performance decrease.

: 1.png (22.55 KiB) Viewed 634 times

Cheers,
Ned

Trillian6 · Post by **Trillian6** » Thu Mar 14, 2019 5:00 pm

Hi, I had experienced the same warning since upgrading to 9.0.

I changed the settings as suggested and the warning dissappeared.

Thanks for bringing this up f.chiari, and posting a solution Ned.

f.chiari · Post by **f.chiari** » Fri Apr 12, 2019 8:59 am

Thanks Ned!!!

odklizec · Post by **odklizec** » Fri Apr 12, 2019 9:07 am

Hi,

There is a new Ranorex 9.0.1 available, which fixes many "JS-based xpath" option bugs (and many other bugs too)! So you should definitely try 9.0.1.

Ranorex Forum

Failed to update the cached element for folder..

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