False window size is shown in chrome

Technology specific object identification, supported applications, web technologies, and 3rd party controls.
armin
Posts: 1
Joined: Thu Dec 15, 2016 10:20 am

False window size is shown in chrome

Post by armin » Thu Dec 15, 2016 10:43 am

As visible within the screen shot ("screenshot 1.jpg"), the DOM object shows a different value of the window size.
There is also a wrong behavior for the WebDocument, there is only a black image shown ("screenshot 2.jpg").

Note: On another Notebook with the same Hard- and Software, this issues doesn't exist.

Have you any ideas to solve this problems?
Thanks in advance!
Attachments
Dom Litecom.rxsnp
(27.58 KiB) Downloaded 30 times
screenshot 2.jpg
screenshot 2.jpg (295.15 KiB) Viewed 515 times
screenshot 1.jpg
screenshot 1.jpg (319.97 KiB) Viewed 515 times

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RobinHood42
Posts: 239
Joined: Fri Jan 09, 2015 3:24 pm

Re: False window size is shown in chrome

Post by RobinHood42 » Tue Dec 20, 2016 9:49 am

Hi armin,

First of all, it seems like your body-element uses some kind of zoom level:
ZoomLvl.png
ZoomLvl.png (49.8 KiB) Viewed 505 times
Also, please ensure that Chrome's zoom level is set to 100%.

Furthermore, I would suggest enabling the cross-domain testing for Chrome: http://www.ranorex.com/forum/cross-doma ... t9163.html

Also, the "Hidden screenshot capturing" can cause these black screenshots:
HiddenScreenshotCapturing.png
HiddenScreenshotCapturing.png (8.24 KiB) Viewed 505 times
Cheers,
Robin