Flex instrumentation tools can't be installed on win7 x64

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mingl
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Joined: Thu Nov 16, 2017 4:15 am

Flex instrumentation tools can't be installed on win7 x64

Post by mingl » Thu Nov 16, 2017 4:49 am

Install Ranorex 7.2.1 on zh-cn win7 x64 OS, and then launch Instrumentation wizard to install Adobe Flash/Flex tool. A error pops up indicating installer isn't compatibility with 64bit OS. The same error occurs on win7 32bit os, too. It seems that the downloaded flex installer is a 16bit application. Please see attachment for details.
Any idea for it? Thanks.
Attachments
erorr_install_flex_tool.png
Install Flex instrumentation error
erorr_install_flex_tool.png (519.52 KiB) Viewed 361 times

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Re: Flex instrumentation tools can't be installed on win7 x64

Post by Support Team » Fri Nov 17, 2017 11:03 am

Hello mingl,

the Adobe Flash Player installer doesn't seem to work for some reason. Would you mind trying to download and install the Adobe Debug Flash Player manually (without using the Ranorex Instrumentatin Wizard) on your machine?

You can find a detailed description on our website: Using the Ranorex PreLoader

Sincerely,
Bernhard
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