Flex ListPopup Issue
Flex ListPopup Issue
Hi,
I'm using Ranorex to test Flex applications. Use the first way(PreLoader) to load the Automation Lib.
I encounter an issue that Ranorex Spy can't identify item of List Popup.
Maybe it is caused by there are another two dialog also existing at the same time. Please see screenshot for detail.
My environment:
OS: Windows XP x64
Ranorex: 3.1.2
Ranorex Spy: 32bit and 64bit
Browser: Internet Explorer 8 and Firefox 7.0.1
Flash player: debug version 11
Snapshot and log are attached.
Thanks.
I'm using Ranorex to test Flex applications. Use the first way(PreLoader) to load the Automation Lib.
I encounter an issue that Ranorex Spy can't identify item of List Popup.
Maybe it is caused by there are another two dialog also existing at the same time. Please see screenshot for detail.
My environment:
OS: Windows XP x64
Ranorex: 3.1.2
Ranorex Spy: 32bit and 64bit
Browser: Internet Explorer 8 and Firefox 7.0.1
Flash player: debug version 11
Snapshot and log are attached.
Thanks.
- Attachments
-
- screenshot.PNG (16.23 KiB) Viewed 2809 times
-
- listpopup.rxsnp
- (107.91 KiB) Downloaded 218 times
-
flashlog.txt
- (6.54 KiB) Downloaded 220 times
- Support Team
- Site Admin
- Posts: 12167
- Joined: Fri Jul 07, 2006 4:30 pm
- Location: Graz, Austria
Re: Flex ListPopup Issue
Hi,
Do you have tried to use the Instant Tracking functionality of the Spy tool to track the List Pop Up?
Can you please send us a snapshot of the entire application?
Just click on the root element and create a snapshot.
Thanks in advance!
Regards,
Markus
Ranorex Support Team
Do you have tried to use the Instant Tracking functionality of the Spy tool to track the List Pop Up?
Can you please send us a snapshot of the entire application?
Just click on the root element and create a snapshot.
Thanks in advance!
Regards,
Markus
Ranorex Support Team
Re: Flex ListPopup Issue
Hi,
I have tried to track the popup list using instant tracking method. It's same.
The snapshot of the entire application has attached.
I have tried to track the popup list using instant tracking method. It's same.
The snapshot of the entire application has attached.
- Attachments
-
- all.rxsnp
- (251.13 KiB) Downloaded 234 times
-
- screenshot_tracking.PNG (95.98 KiB) Viewed 2799 times
- Support Team
- Site Admin
- Posts: 12167
- Joined: Fri Jul 07, 2006 4:30 pm
- Location: Graz, Austria
Re: Flex ListPopup Issue
Hi,
does the issue only occur at this single combo box or have you mentioned it on others too?
Can you tell us, which flex version is used within your application under test?
We can provide you a special preloader with extended logging mechanism to find out more about your issue, if you want.
Kind regards,
Tobias
Ranorex Support Team
does the issue only occur at this single combo box or have you mentioned it on others too?
Can you tell us, which flex version is used within your application under test?
We can provide you a special preloader with extended logging mechanism to find out more about your issue, if you want.
Kind regards,
Tobias
Ranorex Support Team
Re: Flex ListPopup Issue
Yes. I only found this single ComboBox that can't be identified by now.
I don't know what Flex version we are using.
Please give me the special preloader and I will try it.
Thanks.
I don't know what Flex version we are using.
Please give me the special preloader and I will try it.
Thanks.
- Support Team
- Site Admin
- Posts: 12167
- Joined: Fri Jul 07, 2006 4:30 pm
- Location: Graz, Austria
Re: Flex ListPopup Issue
Hi,
we will sent you the special preloader with extended logging mechanism activated via mail.
Regards,
Tobias
Ranorex Support Team
we will sent you the special preloader with extended logging mechanism activated via mail.
Regards,
Tobias
Ranorex Support Team
Re: Flex ListPopup Issue
Hi,
I'm waiting for you preloader.
Thanks.
I'm waiting for you preloader.

Thanks.
- Support Team
- Site Admin
- Posts: 12167
- Joined: Fri Jul 07, 2006 4:30 pm
- Location: Graz, Austria
Re: Flex ListPopup Issue
Hi,
I've sent the preloader with extended logging mechanism to the email you used to register one hour ago.
If that's not the right email, please provide us another email address.
Kind regards,
Tobias
Ranorex Support Team
I've sent the preloader with extended logging mechanism to the email you used to register one hour ago.
If that's not the right email, please provide us another email address.
Kind regards,
Tobias
Ranorex Support Team
Re: Flex ListPopup Issue
Hi,
Sorry for so late.
I have copy the proloader you provide into product and perform operations again.
Please check log.
Thanks.
Sorry for so late.
I have copy the proloader you provide into product and perform operations again.
Please check log.
Thanks.
- Support Team
- Site Admin
- Posts: 12167
- Joined: Fri Jul 07, 2006 4:30 pm
- Location: Graz, Austria
Re: Flex ListPopup Issue
Hi,
log is attached.
Thanks.
log is attached.
Thanks.
- Attachments
-
flashlog.txt
- (7.63 KiB) Downloaded 227 times
- Support Team
- Site Admin
- Posts: 12167
- Joined: Fri Jul 07, 2006 4:30 pm
- Location: Graz, Austria
Re: Flex ListPopup Issue
Hi,
can you please resend the log file after updated to 3.2?
Thanks
Regards,
Martin
Ranorex Support Team
can you please resend the log file after updated to 3.2?
Thanks
Regards,
Martin
Ranorex Support Team
Re: Flex ListPopup Issue
Hi,
I have updated Ranorex to 3.2 and recreated snapshots.
Please check attachments.
Thanks.
I have updated Ranorex to 3.2 and recreated snapshots.
Please check attachments.
Thanks.
- Attachments
-
- listpop_alldom.rxsnp
- (219.9 KiB) Downloaded 268 times
-
- listpop.rxsnp
- (106.56 KiB) Downloaded 215 times
-
flashlog.txt
- (779 Bytes) Downloaded 235 times
- Support Team
- Site Admin
- Posts: 12167
- Joined: Fri Jul 07, 2006 4:30 pm
- Location: Graz, Austria
Re: Flex ListPopup Issue
Hi,
we've tried to reproduce your issue, but had no success with doing so.
Can you please provide us access to the application you're having your issues with, as that's the only possibility to find a fitting solution for your problem.
You might give us access to some kind of sandbox environment as long as the issue is reproducible.
Please provide us the specific information how to access via our support mailbox ([email protected]).
Regards,
Tobias
Ranorex Support Team
we've tried to reproduce your issue, but had no success with doing so.
Can you please provide us access to the application you're having your issues with, as that's the only possibility to find a fitting solution for your problem.
You might give us access to some kind of sandbox environment as long as the issue is reproducible.
Please provide us the specific information how to access via our support mailbox ([email protected]).
Regards,
Tobias
Ranorex Support Team
- Support Team
- Site Admin
- Posts: 12167
- Joined: Fri Jul 07, 2006 4:30 pm
- Location: Graz, Austria
Re: Flex ListPopup Issue
Hi,
we were able to reproduce your issues.
The bug will be fixed within Ranorex 3.2.1 which will be available within January 2012.
Thanks again for reporting the bugs.
Kind regards,
Tobias
Ranorex Support Team
we were able to reproduce your issues.
The bug will be fixed within Ranorex 3.2.1 which will be available within January 2012.
Thanks again for reporting the bugs.
Kind regards,
Tobias
Ranorex Support Team