Free trial visual issue

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TJones
Posts: 1
Joined: Tue Aug 01, 2017 7:27 pm

Free trial visual issue

Post by TJones » Tue Aug 01, 2017 7:35 pm

Hi all,

I am testing the 30 day free trial to help find out if Ranorex will be a good fit as a testing tool for my QA team. After downloading the application looks as if it has not fully rendered and I cannot make adjustments to these specific columns. Is it a known issue to have certain elements not available with the 30 day free trial? I know it is nothing with the screen resolution. I am using Windows 10 & I have included a screenshot of what the screen looks like (see attachments). Thank you in advance!
Attachments
ranorex.PNG
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krstcs
Ranorex Guru
Posts: 2683
Joined: Tue Feb 07, 2012 4:14 pm
Location: Austin, Texas, USA

Re: Free trial visual issue

Post by krstcs » Wed Aug 02, 2017 2:10 pm

It appears that you have turned on scaling in Windows 10. If you turn off scaling it should fix this issue. Ranorex is not designed for window scaling.

You either need to disable scaling altogether or go into the Ranorex shortcut and disable it for Ranorex specifically there.
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