GDI Capture Issue

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Mr.Papou
Posts: 8
Joined: Mon Jul 29, 2019 6:39 pm

GDI Capture Issue

Post by Mr.Papou » Tue Mar 09, 2021 9:05 pm

Hello everyone, we are having some issue with the GDI Capture feature.
Two user are using the same solution and using the Ranorex Spy within Ranorex Studio, not the stand-alone.
The results are different.

On the screenshot:
The user on the right sees everything correctly
The user on the left see the SandGrid but the RawText is not displayed.

Does anyone knows what can be the problem? and how to fix it?

Thank you.
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Stub
Posts: 443
Joined: Fri Jul 15, 2016 1:35 pm

Re: GDI Capture Issue

Post by Stub » Wed Mar 10, 2021 9:33 am

Have the GDI Capture Settings made it across to the other user?

Mr.Papou
Posts: 8
Joined: Mon Jul 29, 2019 6:39 pm

Re: GDI Capture Issue

Post by Mr.Papou » Wed Mar 10, 2021 8:06 pm

@Stub As far as I know yes. If I look on both computer, the settings are the same.