having issues with ranorex identifing controls

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BrentMclauchlan
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Joined: Sun Jan 25, 2015 6:58 pm

having issues with ranorex identifing controls

Post by BrentMclauchlan » Sun Jan 25, 2015 7:09 pm

Hi there

I trying to record a test and Ranorex seems to be having problems identifying items in a RichTextBoxRibbonUi object. If I mouse over and Cril_Win or click on the item the entered registry value is the same for all, with the last portion being "tabpagelist[@automationid='RichTextBoxRibbonUi']"

Framework is WPF

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Re: having issues with ranorex identifing controls

Post by Support Team » Mon Jan 26, 2015 2:27 pm

Hi Brent,

I assume that RichTextBoxRibbonUi is a third party control. Sometimes there are problems with third party controls because the UIAutomation was not implemented properly.

May I ask you to check if Microsoft UISpy or Inspect (set to UIAutomation) is able to identify your elements?

Otherwise, please send a snapshot of your application and a small sample application to [email protected]?
This will allow us to analyze the issue in more detail on our side.
Thank you in advance.

Regards,
Markus (S)
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