How to rollback Ranorex upgrade?

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slavikf
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How to rollback Ranorex upgrade?

Post by slavikf » Mon Jan 17, 2011 8:09 pm

During Ranorex upgrade, critical failure was introduced:
http://www.ranorex.com/forum/ranorex-cr ... t1908.html

Now, i tried to roll back to previous version (2.3.5 in my case), but got error message:
"A later version of Ranorex 2.3 is already installed." - So i can't rollback!

Is there work-around?
Do i need to uninstall Ranorex first?
If so, what is procedure to save license?

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Re: How to rollback Ranorex upgrade?

Post by Support Team » Mon Jan 17, 2011 9:20 pm

You need to manually uninstall the newer Ranorex version first. Then you can install an older version.
slavikf wrote:Do i need to uninstall Ranorex first?
There is no need to save the license (which could be done using the Ranorex Licensing Tool). It won't be touched. Anyway, you can always reinstall the license using the original license key (as long as the host name of the machine stays the same).

Regards,
Alex
Ranorex Team
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