How to update if RR Stodio will no longer start up

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lejolyj
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Joined: Fri Sep 08, 2017 9:55 pm

How to update if RR Stodio will no longer start up

Post by lejolyj » Mon Jul 13, 2020 6:30 pm

Our IT department recently installed Sentinel One. This tool saw Ranorex Studio as a threat, and right away deleted the Ranorex Studio executable, and for some reason cannot restore the exec.

So my question is:
does anybody have a Ranorex Studio 8.2 executable I can copy back to the path, OR should I proceed with an upgrade(but I cannot click on the update link, as that is not available without the executable starting?

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Re: How to update if RR Stodio will no longer start up

Post by Support Team » Mon Jul 13, 2020 9:02 pm

I recommend reinstalling or upgrading Ranorex to get the file back to where it should be.

Ranorex 8.2.1 Download
Ranorex 9.3.2 Download

Regards,
Ned
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