Howto unblock (release) a floating license?

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Weissvonnix
Posts: 2
Joined: Wed Feb 22, 2017 9:08 am

Howto unblock (release) a floating license?

Post by Weissvonnix » Mon Mar 27, 2017 3:04 pm

Hi all,
I want to know how I or our administrator can unlock a floating license via the Ranorex License Manager?

Situation:
  • User A starts Ranorex Studio using one Floating license
  • User A leaves his Computer (while Ranorex Studio is running) and goes home
  • User B wants to start Ranorex Studio using the Floating license which is blocked by User A
Requirement:
  • certain persons (i.e. Administrator) with access to lic manager can close active connections manually
Goal:
  • set locked floating license free manually via license manager
Please ask me if anything is unclear.

Thank you in advance.
Niko
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my environment:
Ranorex = 6.2.1
.NET = 4.0.30319.42000
OS = Win 10 DE

User avatar
odklizec
Ranorex Guru
Ranorex Guru
Posts: 3922
Joined: Mon Aug 13, 2012 9:54 am
Location: Zilina, Slovakia

Re: Howto unblock (release) a floating license?

Post by odklizec » Tue Mar 28, 2017 7:24 am

Hi,

As far as I know, there is currently no way to release the Ranorex license manually (other than terminate Ranorex/Spy on given PC). You may request a feature enhancement here:
http://uservoice.ranorex.com/forums/150 ... ve-ranorex
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
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  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration