I can not close Do you want to send More Information about..

Technology specific object identification, supported applications, web technologies, and 3rd party controls.
rastek
Posts: 157
Joined: Wed Aug 06, 2014 12:00 pm

I can not close Do you want to send More Information about..

Post by rastek » Sun Oct 09, 2016 1:29 pm

Hi,

I need to close a Cancel , Its the Cancel button standard windows for send debug information button in which dialog says -> "Do you want to send more Information about the problem"

and I need to close it but I cant. I tried to click Cancel
I tried Close Applications but none help.

Button comes when I Close my UAT Close Application method.

if I can close with X button that is OK too.


Here is the xpath for the object
/form[@processname='WerFault' and @class='#32770' and @instance='1']
?/?/element[@instance='1']/button[@text='Cancel']

I tried
/form[@processname='WerFault']
and I also tried
/form[]

but non help. Please help me how can I close this dialog which prevents me continue testing.

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Re: I can not close Do you want to send More Information about..

Post by Support Team » Sun Oct 09, 2016 9:14 pm

rastek wrote:and I need to close it but I cant.
What exactly is the problem? Does the mouse move to the dialog, but the click does not work?

If so, this could be a security problem. Try starting the test as administrator.
If that does not work, try starting it from Ranorex Studio with the "Use UiaLauncher to elevate privileges for processes started by tools" in the "Advanced" settings enabled.

Regards,
Alex
Ranorex Team
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lukeyu
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Joined: Sun Nov 13, 2016 3:59 pm

Re: I can not close Do you want to send More Information about..

Post by lukeyu » Sun Nov 13, 2016 5:25 pm

I have the same question. The mouse doesn't move to the dialog, and I already select "Use UiaLauncher to elevate privileges for processes started by tools".

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Re: I can not close Do you want to send More Information about..

Post by Support Team » Wed Nov 16, 2016 2:27 pm

Hello lokeyu,

May I ask you to describe your issue as detailed as possible? Please explain what exactly happens. Also, please create and upload a Ranorex snapshot file of your application unter test. This helps us to understand the structure of your AUT.

Thank you in advance.

Sincerely,
Robert
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