Identified web elements are shifted in IE10

Technology specific object identification, supported applications, web technologies, and 3rd party controls.
Cosmin
Posts: 3
Joined: Thu Oct 03, 2013 2:15 pm

Identified web elements are shifted in IE10

Post by Cosmin » Thu Oct 03, 2013 2:44 pm

Hi,

We have just upgraded our Ranorex machines to 4.1 and Internet Explorer 10 (from IE9).
However, the elements highlighted are shifted to the left. This is not an issue with bigger elements, but smaller ones (like check-boxes and radio-buttons) cannot be clicked.
This worked fine in IE9, Chrome and Firefox, however, doesn't work in IE10.

Related, I found this topic here: ranorex.com/forum/identified-flash-elements-are-shifted-t4216.html but that workaround is not solving my issue.

Note:
I have attached a screenshot of how the elements are recognized for me (for a check-box and also for bigger ones, like username or password fields).

Additional Information:
Ranorex version: 4.1.0.25227 (as of now, even if an upgrade to 4.1.1 solves this issue, is not really possible due to Source Control feature being used by the organization)
.NET Runtime Version 4.0.30319.1008
Windows 7 x64 with SP1
Internet Explorer 10.0.9200.16686
Elements are accessed from code using: repoName.DomName.Element.Click();

Thanks,
Cosmin
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Support Team
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Re: Identified web elements are shifted in IE10

Post by Support Team » Tue Oct 08, 2013 4:19 pm

Hello,

Could you please post or send us ([email protected]) a Ranorex Snapshot of your application?
This would help us in analyzing your issue.
Please take a look at our User Guide for more information on how to create snapshot files.

Thank you in advance.

Regards,
Markus (T)
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Cosmin
Posts: 3
Joined: Thu Oct 03, 2013 2:15 pm

Re: Identified web elements are shifted in IE10

Post by Cosmin » Tue Oct 08, 2013 4:35 pm

Hi Markus,

I managed to solve the issue after all by reverting to IE9, re-upgrading to IE10 followed by a browser reset.

Thanks,
Cosmin

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Re: Identified web elements are shifted in IE10

Post by Support Team » Tue Oct 08, 2013 5:47 pm

Hello Cosmin,

Thank you for the information. This could help other users facing a similar problem.

Regards,
Bernhard
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