Iframe Elements Tracking Not Possible via Ranorex Spy

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ma_78
Posts: 3
Joined: Tue Nov 13, 2018 9:11 am

Iframe Elements Tracking Not Possible via Ranorex Spy

Post by ma_78 » Tue Nov 13, 2018 9:18 am

Hi There

I'm trying to track elements via chrome browser within an iframe and seems that this is not possible with ranorex spy

Is there any solution for this?

Thank You

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odklizec
Ranorex Guru
Ranorex Guru
Posts: 4041
Joined: Mon Aug 13, 2012 9:54 am
Location: Zilina, Slovakia

Re: Iframe Elements Tracking Not Possible via Ranorex Spy

Post by odklizec » Tue Nov 13, 2018 10:22 am

Hi,

At first, what Ranorex version do you use (most recent is 8.3)?
At next, could you please upload a Ranorex snapshot (NOT screenshot) of the problematic iframe? Is the element you trying to track available in the iframe structure (in spy)? Does the tracking works in other browsers?

BTW, check these posts:
viewtopic.php?f=4&t=11890&p=47720#p47719
viewtopic.php?f=4&t=7805&p=45513#p45516
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration

ma_78
Posts: 3
Joined: Tue Nov 13, 2018 9:11 am

Re: Iframe Elements Tracking Not Possible via Ranorex Spy

Post by ma_78 » Tue Nov 13, 2018 1:05 pm

Hi

1.I use Ranorex version 8.0.0
2.Here is a snapshot which lets hope is useful :)
3.Unfortunately i cannot check it for other browsers because the specific portal/iframe is broken, works only with chrome
4.I've tried the posts you have provided me but without any luck until now
Attachments
RanoRex_SnapShot.rxsnp
(106.31 KiB) Downloaded 3 times

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odklizec
Ranorex Guru
Ranorex Guru
Posts: 4041
Joined: Mon Aug 13, 2012 9:54 am
Location: Zilina, Slovakia

Re: Iframe Elements Tracking Not Possible via Ranorex Spy

Post by odklizec » Tue Nov 13, 2018 1:32 pm

Hi,

At first, Ranorex 8.0.0 is quite old and no longer supported, not to mention, it contained some critical bugs. Additionally, there was introduced (in 8.1) an improvement regarding handling iframes in Chrome and FF. So you should definitely start with updating Ranorex with most recent 8.3. And try to reproduce your problem again (along with Chrome command line parameters suggested in previous post). BTW, before starting Chrome with command line parameters, make sure the Chrome is not running in background, which is a default Chrome behavior! There is an option in Chrome settings to disable this behavior.
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration

ma_78
Posts: 3
Joined: Tue Nov 13, 2018 9:11 am

Re: Iframe Elements Tracking Not Possible via Ranorex Spy

Post by ma_78 » Wed Nov 14, 2018 8:22 am

Hi Mate

Thanks for your reply, i will try and update it to the newest version

Thank you for your help

Cheers :)