Instrumented app fails to load properly

Mobile Testing, Android App Testing.
AdamG
Posts: 3
Joined: Tue Sep 10, 2019 1:30 pm

Instrumented app fails to load properly

Post by AdamG » Thu Sep 19, 2019 2:54 pm

I am trying to automate an Android application (not web).

I have the latest Ranorex Services (2.0.3). I've instrumented the target app, and can see it in the Spy.

When you start the app it displays a config screen where you put your server's IP and then it normally takes you to the login screen.

The login page doesn't load if the app has been instrumented and deployed from Ranorex, but works fine when installed from the APK on the phone.

The problem is that when it's installed manually from the APK, Ranorex is not connected to it.

Can you please help, and what should I do?

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odklizec
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Re: Instrumented app fails to load properly

Post by odklizec » Fri Sep 20, 2019 9:49 am

Hi,

I'm afraid, this kind of issue is not solvable via forum and without examining the apk. I would suggest to contact Ranorex support via support form, available here:
https://www.ranorex.com/support-query/
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
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  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration