IOS Mobile Recording: Root Element Missing Error

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Rahul Sharma
Posts: 2
Joined: Thu Nov 13, 2014 6:07 am

IOS Mobile Recording: Root Element Missing Error

Post by Rahul Sharma » Thu Nov 13, 2014 6:20 am

If i am trying to Start Mobile Recording on IOS Device it was Showing : Root Element Missing Error.
Ranorex Studio Version is: 5.2.0.20272
IOS Version: 8
Mobile Device: iPod,iPhone
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Re: IOS Mobile Recording: Root Element Missing Error

Post by Support Team » Fri Nov 14, 2014 2:15 pm

Hi Rahul,

Unfortunately we are not aware of such an issue. May I ask you to provide additional information about your test environment?
Therefore, please answer the following questions:
  • Does this problem also occur with other applications?
  • Is the application instrumented correctly?
  • How is your device connected with Ranorex (WiFi/USB)?
  • Please also describe the steps you’ve done in more detail.
This will help us to analyze the issue in more detail.
Thank you in advance.

Regards,
Markus (S)

Rahul Sharma
Posts: 2
Joined: Thu Nov 13, 2014 6:07 am

Re: IOS Mobile Recording: Root Element Missing Error

Post by Rahul Sharma » Mon Nov 17, 2014 6:52 am

Hi

To make issue more clear to your understanding i am sending you details asked by you:

1. I am using 32 bit Windows XP service pack 3 .
2. I have followed all the steps mentioned in help document to ensure proper instrumentation of IPA.
3.Same problem is occurring with sample IPA also.
4. I connected device using USB.
5. Following steps i have followed during application preparation for testing.

* I used Xcode 5.1 for instrumentation.
* library file used for instrumentation "libRxAutomationUni_170.a".
* Application is prepared and deployed on device using Xcode.
* Opened device on XP machine using USB Connection.
* Created new project solution in Ranorex Studio.
* Click on start recording after selecting mobile recording in recorder setting page and it throws the error "Root Element is Missing".

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Re: IOS Mobile Recording: Root Element Missing Error

Post by Support Team » Wed Nov 19, 2014 11:10 am

Hi Rahul,

We are currently analyzing this problem on our side and we will get back to you by email.

regards,
Markus (S)